Terms of Service

1. Agreement to Terms

By accessing or using the Pure Wellness Solutions website ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

2. Age Requirements

You must be at least 18 years old to use this Service and purchase our products. By using this Service, you represent and warrant that you are at least 18 years of age.

3. Products and Services

3.1 Product Description

Pure Wellness Solutions specializes in premium nutritional supplements designed to support overall health and wellness. Our product line includes vitamins, minerals, herbal extracts, and specialized formulations created with high-quality ingredients. We make every effort to provide accurate product information, descriptions, and pricing, but we cannot guarantee that all content is completely accurate, current, or error-free.

3.2 Health and Safety Disclaimer

Our nutritional supplements are intended for healthy adults and are not designed to diagnose, treat, cure, or prevent any medical condition or disease. These statements have not been evaluated by the Food and Drug Administration. We strongly recommend consulting with a qualified healthcare professional before beginning any new supplement regimen, especially if you have existing health conditions, are taking medications, or are pregnant or nursing.

3.3 Results and Expectations

Individual results may vary significantly based on personal factors including age, lifestyle, diet, exercise habits, and overall health condition. We do not guarantee specific outcomes or results from using our products. Customer testimonials represent individual experiences and may not be typical.

4. Order Processing and Payment

4.1 Order Processing and Fulfillment

Orders are typically processed within 1-2 business days after payment confirmation. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, errors in pricing, or fraud prevention. We may require additional verification or information before accepting an order. You will receive an email confirmation when your order is placed and another when it ships.

4.2 Pricing and Product Availability

All prices are listed in US Dollars unless otherwise specified and include applicable taxes where required. We reserve the right to modify prices, discontinue products, or change availability at any time without prior notice. In the event of a pricing error, we will contact you to confirm the correct price before processing your order.

4.3 Payment Terms

Full payment is required before order processing and shipment. We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods as displayed during checkout. All transactions are processed securely through encrypted payment gateways.

4.4 Sales Tax

You are responsible for all applicable federal, state, and local taxes on your purchase. Sales tax will be calculated and added to your order total where required by law.

5. Shipping Policies and Delivery

5.1 Shipping Methods and Times

We offer several shipping options including standard ground shipping (5-7 business days) and expedited shipping (2-3 business days). Shipping times are estimates based on business days and do not include weekends or holidays. Actual delivery times may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

5.2 Shipping Costs and Geographic Limitations

Shipping costs are calculated based on order weight, destination, and selected shipping method. We currently ship within the continental United States. Additional charges may apply for Alaska, Hawaii, and US territories. International shipping is not currently available.

5.3 Delivery and Risk of Loss

Risk of loss and title to products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the address you provided. For high-value orders, we recommend selecting shipping insurance or signature confirmation.

6. Returns and Refund Policy

6.1 30-Day Money-Back Guarantee

We offer a 30-day money-back satisfaction guarantee on all products. If you are not completely satisfied with your purchase, you may return unopened products within 30 days of the delivery date for a full refund of the purchase price (shipping costs are non-refundable).

6.2 Return Process and Conditions

To initiate a return, contact our customer service team at support@purewellness.com or call 1-555-123-4567. Products must be in their original condition, unopened, and in original packaging. Opened or used products cannot be returned due to health and safety regulations. You are responsible for return shipping costs unless the return is due to our error.

6.3 Refund Processing

Refunds will be processed within 5-10 business days after we receive your returned items. Refunds will be issued to the original payment method used for the purchase. Please allow additional time for your bank or credit card company to process the refund.

7. Subscription Terms and Auto-Renewal

7.1 Subscription Services

Some products may be offered as subscription services with automatic recurring deliveries. By enrolling in a subscription, you authorize us to charge your payment method at regular intervals (monthly, quarterly, or as specified) until you cancel your subscription.

7.2 Auto-Renewal and Billing

Subscriptions will automatically renew unless you cancel before the next billing date. You will be charged the then-current subscription price. We will notify you by email before each automatic renewal. Price changes will be communicated at least 30 days in advance.

7.3 Cancellation of Subscriptions

You may cancel your subscription at any time by logging into your account, calling customer service at 1-555-123-4567, or emailing support@purewellness.com. Cancellations must be made at least 24 hours before the next scheduled billing date. You will continue to receive products through the end of your current billing period.

8. Intellectual Property Rights

8.1 Ownership

All content on this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Pure Wellness Solutions LLC or its content suppliers and is protected by United States and international copyright, trademark, patent, and other intellectual property laws.

8.2 Permitted Use

You may access and use this website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our prior written consent.

8.3 Trademark Information

"Pure Wellness Solutions" and all related marks, logos, and trade names are trademarks or registered trademarks of Pure Wellness Solutions LLC. All other trademarks not owned by us that appear on this site are the property of their respective owners.

9. User Accounts and Responsibilities

9.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including username and password. You agree to accept full responsibility for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

9.2 Account Information

You agree to provide accurate, complete, and current information when creating your account and to update this information as necessary. False or misleading information may result in account suspension or termination.

9.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these terms or any illegal or unauthorized use of the service. You may close your account at any time by contacting customer service.

10. Prohibited Uses and User Responsibilities

10.1 Prohibited Activities

You agree not to use our Service for any of the following prohibited activities:

• Any unlawful purpose or to encourage others to engage in illegal activities
• Violating any applicable local, state, national, or international laws, regulations, or ordinances
• Infringing upon or violating our intellectual property rights or the intellectual property rights of third parties
• Harassing, threatening, intimidating, or discriminating against any person or group
• Submitting false, misleading, or fraudulent information
• Uploading or transmitting viruses, malware, or any other malicious code that could harm our systems
• Attempting to gain unauthorized access to our systems, networks, or user accounts
• Reselling or redistributing our products without express written permission

10.2 User Conduct

You agree to use our website and services in a responsible manner and to respect the rights of other users. Any violation of these terms may result in immediate suspension or termination of your account without refund.

11. Disclaimer of Warranties

11.1 Service Warranties

THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Product Quality

While we strive to ensure the highest quality of our nutritional supplements, we make no warranties regarding the effectiveness, results, or suitability of our products for any specific purpose. Individual results may vary, and we recommend consulting with healthcare professionals before use.

12. Limitation of Liability

12.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PURE WELLNESS SOLUTIONS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, REVENUE, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF OUR WEBSITE OR PRODUCTS.

12.2 Maximum Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UPON WHICH YOUR CLAIM IS BASED.

12.3 Essential Terms

You acknowledge that these liability limitations are essential elements of our agreement and that we would not provide our products or services without these limitations.

13. Indemnification

You agree to defend, indemnify, and hold harmless Pure Wellness Solutions LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of the Service, or your violation of any rights of another party.

14. Medical Disclaimer and Health Information

14.1 Educational Purpose Only

The information provided on this website is for educational and informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional before starting any nutrition program, dietary supplement, or making changes to your health routine.

14.2 Special Populations

Do not use our products if you are pregnant, nursing, under 18 years of age, taking prescription medications, or have a known medical condition without first consulting your healthcare provider. Discontinue use and consult your doctor if you experience any adverse reactions.

15. Customer Reviews and Testimonials

Customer testimonials, reviews, and success stories reflect individual experiences and results. These individual results are not typical, and your results may vary. We do not guarantee that you will achieve similar results. Testimonials are not necessarily representative of what other customers may experience and should not be considered as guarantees of future performance or success.

16. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Pure Wellness Solutions LLC. We provide these links for convenience only and have no control over the content, privacy policies, or practices of these external sites. We do not endorse and assume no responsibility for any third-party websites or their content.

17. Dispute Resolution and Arbitration

17.1 Mandatory Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of our website or products shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in San Francisco, California, and will be conducted by a single arbitrator.

17.2 Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and Pure Wellness Solutions LLC individually. You waive any right to participate in a class action lawsuit or class-wide arbitration against us.

17.3 Small Claims Exception

Notwithstanding the arbitration requirement, you may bring claims in small claims court if they qualify for small claims court jurisdiction in your state of residence.

18. Governing Law and Jurisdiction

These Terms of Service shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the courts located in San Francisco County, California.

19. Termination

19.1 Termination by You

You may terminate your account at any time by contacting customer service or by following the account closure procedures in your account settings. Termination will not affect any outstanding orders or subscription obligations.

19.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately, and any outstanding subscription services will be cancelled.

19.3 Effect of Termination

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity clauses, and limitations of liability.

20. Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms of Service at any time at our sole discretion. If we make material changes, we will provide at least 30 days advance notice by email or by posting a notice on our website. Your continued use of the Service after any changes become effective constitutes acceptance of the new Terms.

21. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

22. Contact Information

For questions, concerns, or complaints regarding these Terms of Service, please contact us using the information below: